Are you an owner of an Independent Hotel? Does it feel like your whole life is your property?   This book is designed for Independent Hotel owners and managers who operate a hospitality property and at times feel overwhelmed. It is so easy to become lost in the day to day running of a property that an owner / manager can lose sight of the bigger picture - ways to make the property more successful. In this book, Keystone Hospitality Development Consulting authorities have come together to share proven techniques that will show you in step-by-step processes, ways to streamline your operation. To take control and still have time to develop your hotels success. Following the topics will be covered in "How to Improve your Independent Hotel's Success" - Who This Training is For - Who We Are - Who Are You? - Where to Start? - Organizational Structure - Customer Service - Chain of Service - Marketing - Social Media Implement the information in this book to find new customers, gain their loyalty, give you an advantage over your competitors, and allow you time to have fun and feel fulfilled as an hotelier.